The Gingerbread Café is always full of Christmas magic. Come rain or shine (or even a July heatwave), there's always a hot chocolate bursting with cinnamon and marshmallows waiting for you. For introverted Gretel, it's been the perfect escape from 'real life'. The owner, Nell, is Gretel's last link to her late mum, and hiding out at the café feels so much safer than making new friends.
So when Nell suddenly passes, Gretel is left heartbroken. Then she discovers that Nell has left the café to her - but there's a catch. Gretel has to share the running of The Gingerbread Café with the least festive person ever: Nell's nephew, Lukas. Head chef at the local fancy restaurant, Lukas makes it clear he has no time for the café, Gretel or even Christmas itself, and Gretel's too busy struggling to save her burnt batches of gingerbread to work out why.
Gretel is determined to keep Christmas alive and make the café a success before Lukas hands the keys over to the scrooge-like developers. But she can't do it alone; besides an over friendly ferret and a waitress with a secret, the only person she has now is Lukas. Will it take a Christmas miracle to get the pair to finally see eye to eye, or could the ice already be melting?